Reservation Supervisor

We are seeking a Reservation Supervisor to join SHH Signature Holiday Homes LLC Short Term Rentals team. We are looking for someone who is driven, customer focused, able to work well under pressure and can use their own initiative.

Key responsibilities include:

Listing all the properties to all our online portals such as (online portals Booking.com, Agoda, VRBO, Expedia and Airbnb).

• Applying DTCM permits for all the apartments.
• Check-in and check-out on DTCM portal.
• Sending number of Check-in and check-out on daily basis to guest relation team.
• Sending check-in and extension email to the building management.
• Sending revenue report on daily basis to management.
• Assisting owners about their apartments if they have any inquiry regarding reservation.
• Produces and manages holiday homes rental agreements.
• Meets with the General Manager regularly ensuring they are always aware of any areas of concern

Role requirements: Minimum 2 years experience relevant experience or hotel online portals reservation management back ground.

Preferred: Immediate joining

Experience in Dubai preferred

Experience and knowledge of the Dubai Tourism market and Holiday Homes market is preferred

Strong negotiation and consultative online portals sales skills

Excellent communication skills, with a high proficiency in multiple languages like English , Arabic, Russian etc.