Secretary - Maintenance Department

Full job description

Job Title: Secretary

Department: Maintenance Sales Support

Job Overview: We are seeking a highly organized and detail-oriented Secretary to join our Maintenance Support team. The ideal candidate will have a strong background in accounts management and customer relations, with the ability to handle invoicing, payments, collections, and client management through various portals.

Key Responsibilities:

• Maintenance Sales Support:
• Assist the maintenance sales team with administrative tasks, scheduling, and customer inquiries.
• Provide support in preparing sales documents, proposals, and presentations.
• Accounts Knowledge:
• Maintain accurate records of financial transactions related to maintenance services.
• Assist in the preparation and monitoring of budgets and financial reports.
• Customer Relation Management:
• Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction.
• Address and resolve client queries and issues promptly and professionally.
• Follow Up Invoices:
• Ensure timely and accurate issuance of invoices to clients.
• Monitor and follow up on outstanding invoices to ensure prompt payment.
• Payment and Collections:
• Manage the process of receiving payments from clients and updating financial records accordingly.
• Implement effective collection strategies to reduce outstanding receivables.
• Using Different Portals to Upload Invoices:
• Utilize various online portals and systems for uploading invoices and financial documentation.
• Ensure all data entered into portals is accurate and up-to-date.
• Client Management:
• Maintain detailed client records, including contact information, communication history, and service agreements.
• Coordinate with clients to schedule maintenance services and follow up on service delivery.

Qualifications:

• Proven experience in a secretarial or administrative role, preferably in a maintenance environment.
• Proficient in using accounting software and various online portals.

Education:

• High school diploma or equivalent; additional certification in accounting is a plus.

Job Type: Full-time

Pay: From AED3,000.00 per month