Job Description
Full job description
Job Title: Secretary
Department: Maintenance Sales Support
Job Overview: We are seeking a highly organized and detail-oriented Secretary to join our Maintenance Support team. The ideal candidate will have a strong background in accounts management and customer relations, with the ability to handle invoicing, payments, collections, and client management through various portals.
Key Responsibilities:
- Maintenance Sales Support:
- Assist the maintenance sales team with administrative tasks, scheduling, and customer inquiries.
- Provide support in preparing sales documents, proposals, and presentations.
- Accounts Knowledge:
- Maintain accurate records of financial transactions related to maintenance services.
- Assist in the preparation and monitoring of budgets and financial reports.
- Customer Relation Management:
- Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction.
- Address and resolve client queries and issues promptly and professionally.
- Follow Up Invoices:
- Ensure timely and accurate issuance of invoices to clients.
- Monitor and follow up on outstanding invoices to ensure prompt payment.
- Payment and Collections:
- Manage the process of receiving payments from clients and updating financial records accordingly.
- Implement effective collection strategies to reduce outstanding receivables.
- Using Different Portals to Upload Invoices:
- Utilize various online portals and systems for uploading invoices and financial documentation.
- Ensure all data entered into portals is accurate and up-to-date.
- Client Management:
- Maintain detailed client records, including contact information, communication history, and service agreements.
- Coordinate with clients to schedule maintenance services and follow up on service delivery.
Qualifications:
- Proven experience in a secretarial or administrative role, preferably in a maintenance environment.
- Proficient in using accounting software and various online portals.
Education:
- High school diploma or equivalent; additional certification in accounting is a plus.
Job Type: Full-time
Pay: From AED3,000.00 per month
