Job Description

Overview of the role

To provide staff work schedules through optimised staff planning & rostering focused on Co-workers, Customers and the IKEA Business to ensure high level of productivity & efficiency while following labour law directions in each market.

What you will do

  • Collect, analyze and review the schedules, vacation trends, trainings with the different teams to ensure sufficient capacity in the store.
  • Ensure schedules are published in time to meet the requirements of the store and all changes are registered on the system in a timely manner.
  • Monitor and report staff planning KPIs and act in case of any deviations.
  • Convert the store business plan into action plan for different departments and implement different actions to optimize the staff resources.
  • Support department managers frequently to ensure development, adaptation and improvement of quality schedules that are within the forecasted hours and have updated co-worker availability and skill levels.
  • Provide input to improve the store staff planning process and alert the business navigator when the scheduled or actual hours exceed the agreed financial framework.
  • Implement and continuously ensure compliance of schedules with the company policies and labor laws.

Required skills to be successful

  • Knowledge of scheduling & rostering techniques.
  • Advanced computer literacy
  • Advanced proficiency of MS Office Excel and data management tools.
  • Very good command of English language.
  • Very good command of Arabic language (preferred).
  • Good understanding of IKEA store operations and country legal requirements in staff planning.

What equips you for the role

  • 2-3 years of experience in Staff scheduling in retail environment

About Al-Futtaim Retail

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…

Job Overview
Job Posted:
1 week ago
Job Expire In:
1w 6d
Job Type
Full Time
Job Role
Assistant Manager
Bachelor Degree
3+ Years