Technical Documentation Assistant

Full job description

Location: UAE

Education Level: Bachelor’s Degree in Electrical Engineering or Electronics Engineering Or Diploma with minimum 3 years of Experience in Electrical and Electronics Products

Experience: Minimum One Year in Electrical and Electronics Field

Job Description

As a Technical Documentation Assistant, you will play a crucial role in supporting the technical documentation and administrative processes within our electrical and electronics projects.

Salary: Depending on the Experience and Qualifications

Job Type: Full Time

Responsibilities

• Proven experience as a Sales Engineer in the field of datacenter solutions, with a focus on UPS Systems, CCU, and related products.
• Preparation of Project Submittals: Assisting in the creation and compilation of project submittals, ensuring accuracy and compliance with project requirements and specifications.
• Project Close Out Reports: Compiling and organizing documentation for project closeout reports, summarizing project activities, achievements, and lessons learned.
• Service Summary Reports: Generating service summary reports detailing the performance and maintenance history of electrical and electronics products and systems.
• Vendor Registration: Facilitating the registration process for vendors, ensuring all necessary documentation is complete and compliant.
• Presales and After Sales Support: Providing administrative support during the presales process, including preparing quotations, technical documents, and presentations. Assisting with after-sales support by coordinating service requests and addressing customer inquiries.
• Client Relations: Building and maintaining strong relationships with clients, ensuring their needs are met and addressing any concerns or issues in a timely manner.
• Language and IT Proficiency: Demonstrating proficiency in both language and IT skills, including

excellent written and verbal communication abilities. Utilizing IT tools
and software to effectively manage and organize technical documentation.