Ticketing Executive

Full job description

Job description

A ticketing executive is responsible for managing the ticketing operations for events, transportation, or other similar services. Their job description may vary depending on the industry, but generally includes the following responsibilities:

Ticketing Experience is must

Tours and Travel Experience is must

Responsibilities:

• Ticket Sales: Managing the sale of tickets through various channels, such as online platforms, phone, and in-person sales.
• Customer Service: Assisting customers with ticket inquiries, booking, and resolving any issues or complaints related to ticketing.
• Booking Management: Handling ticket bookings, cancellations, and modifications in an efficient and timely manner.
• Inventory Management: Monitoring and managing ticket inventory to ensure availability and avoid overselling.
• Event Coordination: Coordinating with event organizers or other teams to ensure accurate ticketing for events.
• Payment Processing: Processing payments for ticket sales and ensuring accurate financial records.
• Reporting: Generating reports on ticket sales, revenue, and other key metrics for management review.
• Marketing and Promotions: Collaborating with marketing teams to develop and implement ticket promotions and offers.
• Compliance: Ensuring ticketing operations comply with industry regulations and company policies.
• Communication: Keeping open lines of communication with other departments, such as finance, marketing, and event planning teams.
• Technology Management: Utilizing ticketing software and tools to manage sales, bookings, and reporting.

Qualifications:

• High school diploma or equivalent; some positions may require a bachelor's degree in business, hospitality, or a related field.
• Experience in customer service or sales, preferably in the ticketing industry.
• Proficiency with ticketing software and systems.
• Strong communication and interpersonal skills.

Job Types: Full-time, Permanent

Benefits:

• Cell phone reimbursement
• Work from home

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Experience:

• Ticketing: 1 year (Preferred)

Work Location: In person

Job Types: Full-time, Permanent

Application Question(s):

• How many years of Ticketing Experience you have ??

Experience:

• one: 1 year (Required)

Location:

• Dubai (Required)