Client Service Executive / Project C...

Full job description

We are a leading Display Solution, Signage, Exhibition and Graphics production company located in Dubai Production City.

We are currently seeking proactive, dynamic candidates to join our expanding team as Client Servicing Executive / Project Coordinator.

Job Description:

• Communicate with clients to identify and define the project requirements, scope and objectives.
• Collaborate with designers & production team to ensure project success.
• Assist and support the sales team on managing schedules and distributing sales documentation.
• Evaluate potential problems and technical hitches and develop solutions.
• Participate in project design meetings and propose improvements if necessary.
• Plan project schedules and manage team goals.
• Supervise projects and coordinate all team members to keep workflow on track.
• Manage project related paper works by ensuring all necessary materials are available.
• Prepare accurate job quotations & job order, ensuring thorough understanding of project requirements and cost estimation processes.
• Excellent in communication via email, including, managing multiple email inquiries, and responding promptly.
• Conduct fieldwork as and when required, including attending client meetings, site visits, and other project-related activities outside of the office environment.
• Proficient in negotiating terms, prices with clients to ensure best outcomes for the project and the organization.
• Support business development efforts by participating in client meetings and presentations.
• Track sales leads and client’s order.
• Adhere to budget by monitoring expenses and implementing cost saving measures.
• Liaise between other departments and the client to provide service most suitable for the client’s needs.

Job Qualifications:

• Diploma or Degree in Engineering / Technical Studies or Business Administration
• Proven 2 years’ experience as a Client Service Executive or Project Coordinator or similar role in the Advertising, Printing, Fit Out, Signages industry is mandatory.
• Should possess advanced skills in MS Office, specifically in Excel; including but not limited to data analysis, creating spreadsheets, using formulas and functions, and generating reports.
• Ability to adapt to flexible working hours as projects may demand.
• Exceptional verbal and written communication skills, with the ability to convey complex information clearly and professionally to team members & clients.
• Ability to work well under pressure and demonstrate dedication to meeting project deadlines and ensuring client satisfaction.
• Valid UAE Driving License is Mandatory.
• Excellent analytical and problem-solving skills.

Benefits:

• Employment Visa.
• Medical Insurance
• Company Vehicle with Gas.
• Air Ticket.
• Paid Annual Leave.

Application Question(s):

• Do you have any past experience in tele-sales?
• Do you have any past experience in outdoor/indoor sales?
• Do you have any past experience in the Printing/ Signages /Advertising / Fit out industry?

License/Certification:

• UAE Driving License (Required)