A Front Office Executive is more than the first face clients see.
They are the brand ambassador, the gatekeeper of exceptional experiences, and the professional who sets the tone for every interaction.
We are looking for a polished, detail-oriented, and customer-focused Front Office Executive to join our headquarters in Business Bay – Marasi Drive.
This is a unique opportunity to work at the heart of our operations, collaborate across business lines, and gain exposure to the full scope of our group.
🫴 THIS ROLE IS FOR YOU IF:
You thrive in client-facing roles, love creating seamless experiences, and understand that professionalism, discretion, and attention to detail define success.
👉 YOUR MAIN MISSION:
Deliver a flawless client experience while coordinating smoothly with internal teams across the organization.
📌 KEY RESPONSIBILITIES:
• Welcome and assist clients with confidence and professionalism
• Manage communications via phone, email, and in-person
• Present the company’s services clearly and accurately
• Maintain precise client records and interaction logs
• Resolve client inquiries efficiently and discreetly
• Coordinate with multiple departments to ensure seamless service delivery
• Uphold the highest standards of confidentiality and discretion
• Represent the brand with elegance in every interaction
🔎 WHO WE ARE LOOKING FOR:
🇫🇷 Fluent French Speaker OR
🇷🇺 Fluent Russian Speaker
✔️ Minimum 1 year UAE experience in customer service, hospitality, or client-facing roles
✔️ Professional, polished, and presentable
✔️ Customer-oriented mindset with a focus on service excellence
✔️ Strong attention to detail and organizational skills
✔️ Excellent communication skills in English
✔️ Ability to multitask in a fast-paced environment
✔️ Experience with VIP or HNWI clients is an advantage
✔️ Luxury hospitality, high-end retail, or premium service experience is preferred
✨ WHAT WE OFFER:
• Headquarters-based role in Business Bay – Marasi Drive
• Exposure to all business lines and cross-functional collaboration
• Dynamic, international, and fast-growing environment
• Learning and career development opportunities within the group
• Clear path for growth for high performers
📅 Working Hours:
Monday to Friday | 9:00 AM – 6:30 PM
Saturday (Remote) | 9:00 AM – 1:00 PM
🚀 If you are professional, client-focused, and eager to grow within a dynamic organization, we want to hear from you.
