Receptionist

Full job description

Receptionists handle a variety of administrative support tasks, including answering phones, receiving visitors, preparing meeting and training rooms, sorting and distributing mail, and making travel plans.

• Answer telephone, screen and direct calls
• Dispatch customer Recovery Requests to Service Advisors
• Receive Recovery Requests from Service Advisors, send request to Service Provider, and follow up recovery progress with Customer.
• Take and relay messages.
• Provide information to callers.
• Greet persons entering organization.
• Direct persons to correct destination.
• Deal with queries from the public and customers.
• Ensures knowledge of staff movements in and out of organization.
• General administrative and clerical support.
• Prepare letters and documents.
• Receive and sort mail and deliveries.
• Schedule appointments.
• Maintain appointment diary either manually or electronically.
• Organize meetings.
• Tidy and maintain the reception area.
• To work in day or night receptions shifts as per management business requirements and based on a scheduled rotation

Location: Dubai
 

Experience: 5 years of minimum experience of customer care & operations experience within automotive work shop environment.
Nationality: Any

Qualification: High School graduate or degree is an asset
Gender: Female

Language: English
Industry: Automotive Industry

Work Remotely

• No

Experience:

• receptionist: 5 years (Required)

Language:

• Arabic (Required)