Job Description
Full job description
We are currently hiring for Engagement Coordinator for one of leading developers in UAE.
Role - The job holder is responsible for handling the various administrative functions within the community in general and customer communication via e-mails (communities’ mailbox), service requests, personal meetings, walk in customers, raising purchase requests, files and documents management etc.
Responsibilities -
- Welcome customers on arrival and deal efficiently with enquiries and any complaints.
- Always ensure customer satisfaction, while maintaining company policies and standards.
- Coordinate with all vendors (contractors, suppliers, service providers etc.)
- Reviews incoming invoices and process the same for timely payments to respective parties.
- Uses approved systems and processes to carry out day to day activities.
- Manage online services provided for customers and service providers
- Assist the association manager in monitoring community day to day expenses.
- Manage and ensure on time closure of service requests raised by customers via different channels. (Oracle, ECM Direct, salesforce, email, We Care, Web portal, Mobile app etc).
- Executes the community’s and team’s procurement requirements through Oracle.
- Analyses, references and records all documentation, contracts, and variations in the relevant files.
- Recommends improvements in documentation and shared folder data management.
- Performs other ad-hoc duties as required by the immediate supervisor.
Requirements -
- Minimum of two years’ experience in relevant area preferably in a medium to large organization
- Any Graduation degree
- Good Communication skills
- Ability to priorities work, meet deadlines and handle multiple assignments.
- Good computer skills
Benefits - Visa , Medical Insurance
Working days/hours - 6 days per week & 9 hours per day.
Immediate joiners will be preferred
Job Type: Contract
Contract length: 12 months
Pay: AED5,000.00 - AED6,000.00 per month
